Jersey and Guernsey Delivery information

The typical lead time for the product will be shown on the product page, for Jersey and Guernsey deliveries please allow up to 1 week on top of the quoted delivery time to allow for transit time to the islands - ALL PRICES SHOWN ARE VAT EXCLUSIVE.

Once you have placed your order with us and we have dispatched your wine fridge to our contracted carrier, they will contact you to book a preferred delivery date.

Please do note - delivery to the channel islands is to the KERBSIDE only and the goods will arrive on a pallet, the driver is not insured to take the goods inside to the property and is unable to assist with unpacking of the fridges.

e deliver, our standard vehicle is an 18 tonne articulated lorry - please ensure that a vehicle of this size can reach your property, if you are unsure please contact us prior to ordering.

For stock items we can deliver to the Portsmouth depot within 1 week of ordering the wine rack or wine fridge - please allow 10 working days or so for the total journey time. During periords of rough sea's, there can be delays on the mainland with Ferry operators which we will make sure you are aware of.

On delivery day you can expect a call from the driver when they are on their way to you, the driver will unload the pallet to the kerbside only - if you have easy access on to the property, at the drivers discretion they may bring the goods up to your property but are not obligated too. For larger fridges please ensure there are enough people to accept the wine or beverage cooler as they can be very heavy.

Please contact us to discuss delivery options prior to purchase if you have any concerns

Unfortunately we do not offer this service on the channel islands.

If you purchase through our dedicated Jersey/Guernsey website then the VAT has been removed already for you and no taxes will be charged at checkout.

There is an £85 flat rate charge for a singular pallet to Jersey or Guernsey and is applicable to every order.

Yes, all our products are available to be purchased on Jersey or Guernsey

Unfortunately, we can not offer this service in Jersey or Guernsey at present

All our products are supported by the warranty marked on the product page, we have service technicians on both islands should we need to assist you.

We will not accept claims for damage if this hasn't been noted at the point of delivery - our delivery company will give you an opportunity to check the goods once unpacked and note any damage.

For kerbside deliveries, we strongly advise you to unpack the goods before signing for the delivery, especially if there is damage to the packaging.

We do not offer installation on integrated wine coolers as standard, we can offer this service with the network of sub-contractors we use. Please contact us if you need further assistance with this prior to purchase to see if we can offer assistance in your area.

Delivery will be between 8 and 6pm Monday - Friday, the driver will call the recipient ahead of the delivery.

Please contact us reference smaller vehicles so we can check with the local depot.

A kerbside delivery is via a freight company and the wine cooler/wine wall will be delivered just to the kerbside so please make sure there are people on site to accept the goods. We strongly advise you check the goods before accepting - any signs of damage should be noted on the delivery note.

For kerbside deliveries, it is important to ensure the goods are checked before signing for the item. In the event the goods arrive damaged, please refuse delivery. Once the goods are signed for we can not guarantee the claim for damage will be accepted.

If you cancel your order and the goods are still in our warehouse, then there will be no charge - if you cancel your order when the goods have left our warehouse and collected by our courier, we will deduct the cost of the delivery from the refund. As an indication, the cost of this will vary depending on the size of the unit and will be in the range of £145 to £195+VAT.

We strongly advise you check the dimensions of the product before ordering, some of our products are ordered in especially for this order and means the order cannot be cancelled once the goods have been collected.

Yes absolutely, we have a vast logistics network that we use daily to bring in our goods from all around Europe and beyond - please contact us for delivery costs. Some of the most popular countries we deliver to are: Spain, France, Germany, Sweden and Norway. **due to Brexit, we have currently suspended our services**